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Identity instructions

Please have the following ready before entering the verification portal:

  1. A picture in jpeg format of your valid government issued passport with photograph;

  2. A picture in jpeg or pdf format of a document confirming your current address. This should be an original utility bill or bank statement issued in the last three months or driver’s licence. Please note that mobile phone or credit card bills are not accepted. Please make sure the document shows your name and address; and

  3. Be prepared for iComply to complete a liveliness detection scan of your face, using the camera on either your computer or your phone.

If you are completing the KYC check for a legal entity, please also have the following ready for uploading:

   4. A trade register extract (or similar) of your company.

Please only upload one document or file containing this information. You may need to zip various different pages together to do this.

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